Client Success Stories

Hear what past clients have to say about their experience.

Testimonials

  • "A realty that I would highly recommend to anyone!"

    We have relocated from St Louis MO several months ago. Austin area is new to us. We pick Lucy Yang based on her profile. The house hunting was fun, quick and smooth. We are happy with the house that we like and Lucy took care of many issues for us. A realty that I would highly recommend toanyone.
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    Ming Kwee
    2/21/2019
  • "She's provided my family valuable advice over the years!"

    I have had dealings with Lucy and her team dated back to 2005 when I first bought my house. Overall, I'd categorized the whole process as smooth with no hiccups. Lucy and her team are very responsive and knowledgeable in this the real estate and mortgage industry. She's provided my family valuable advice over the years.I would continue to use her when it comes to real estate and mortgage needs. Thank you! Charlie
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    Charlie Chan
    02/21/2019
  • "I can always trust her!"

    Lucy has been my real estate agent and property manager for almost 10 years. As a real estate agent, she is keen on the market and helped me to find good deals. She also have excellent negotiation skills. As a property manager, she and her team are very honest in management and repairs.They take good care of my properties and help me deal with issues. She is alway enthusiastic and work hard on her job with an amazing passion. I can always trust her.
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    SusanS98
    02/21/2019
  • "Lucy and her team are really professional and helpful to help me with all the questions I have!"

    She helped me but the house I current house in Austin last year. It's really a good house with a low price in Austin. She informed me about the house as soon as the builder open them and got me the best deal. She also helped me to find a best loan. Lucy and her team are really professional and helpfulto help me with all the questions I have.
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    binwei92
    02/20/2019
  • "I could not be more satisfied with my results!"

    "I was a novice real estate investor 6 years ago and was introduced to Lucy Yang and her team at The Legacy Realty. At the beginning I was really nervous about taking the plunge, but Lucy and team quickly won my confidence and 11 transactions later, I could not be more satisfied.Lucy and team have an incredible amount of experience and they seem to know what to do in any situation all while remaining cool, calm and collected. They offer a complete solution if you require from purchasing, obtaining the loan, finding quality tenants, to managing the property for you. I love flexibility of choosing what I need when I want depending on my busy schedule. Lucy has a proven track record of building wealth for her clients and after 6 years I could not be more satisfied with my results." Matt Sorenson
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    Matt Sorenson
    02/16/2019
  • "We appreciated the opportunity to work with Coco and the rest of the Legacy team!"

    My husband and I rented a home through The Legacy Realty for more than 3 years, and we had a fantastic experience with Legacy. Coco was our primary contact throughout our lease, and she was always accessible, responsive and professional. On the occasions when our property required service,Coco was very quick to contact a reputable service technician, and every service request was handled promptly and courteously. Lease renewals were incredibly smooth, and Coco and her colleagues made sure the extensions were handled in a timely manner. Our entire leasing experience was enjoyable, and we appreciated the opportunity to work with Coco and the rest of the Legacy team.
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    Jean Cox
    Former Client
  • "I’d recommend Legacy without hesitation!"

    I have worked with Coco, Lucy and the rest of the team at Legacy for over eight years now. Legacy manages multiple rental properties for us in Austin and they do a very very good job. Their rates are fair and there’s service is top notch. One of the keys to a successful property management relationship is communication and legacy is very responsive and proactive.Their monthly statements are easy to read and if I ever have questions I get an answer quickly. I’d recommend Legacy without hesitation.
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    Jamie Dougherty
    Former Client
  • "Lease renewals, repairs, and meetings all went smoothly without hick-ups!"

    I rented a condo from Legacy Realty for more than 5 years. Lease renewals, repairs, and meetings all went smoothly without hick-ups. The person responsible for the great relationship, and who went out of her way to please, was Coco Reynolds. I thoroughly enjoyed working with her.

    Eckhard Vedder
    Former Client
  • "I was really impressed with the service I received from The Legacy Realty group!"

    I was really impressed with the service I received from The Legacy Realty group. Coco was such a fair-minded advocate for me when things needed to be addressed in my rental unit. I could always reach her, and get a prompt, friendly response to any issue. She is the reason I stayed in that unit for 3 years.There will always be problems when renting; it's who you're working with when addressing them that matters. Coco is the best.
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    Renee French
    Former Client
  • "Coco with Legacy Realty has been a gem to work with!"

    Coco with Legacy Realty has been a gem to work with. Her professionalism and rapid response to any concerns is most appreciated . It is the kind of service anyone would want and expect from a property manager. Have been a client of the realty company for the past 6 years and look forward to thesame level of outstanding service.
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    Rhonda Lawson
    Former Client
  • "The Legacy Realty and their agents are really good to work with!"

    The Legacy Realty and their agents are really good to work with, I can get docs very fast from them, I am very impressed that they are available weekend and night, all hard working people and very professional!

    Loan Processor
    Former Client
  • "They are quick with responses and very polite!"

    I have rented a property from Legacy for almost 2 years now and they have been awesome to work with especially Coco. They are quick with responses and very polite.

    Konie Carroll
    Former Client
  • "I highly recommend!"

    ALL the amazing team (especially the two I worked with the most - Jing and Lucy) work tirelessly night and day to get your mortgage approved / completed no matter the difficulty level and keep the process as stress free as possible. They respond quickly via phone and email ... even after hours.I highly recommend!
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    DJ Hexum
    Former Client
  • "I’m so glad I picked a house with a professional property management team like The Legacy Realty!"

    This is an amazing property management company. I applied to lease one of their client’s houses on a Friday afternoon and I was expecting a delay of several days due to the weekend. These folks were so quick and thorough that they were able to process my application, approval, and deposit before the weekend was over!This may not be the norm, but everyone was responsive and super professional. Several team members helped me, and I wish I had all the names, but I worked the most directly with Coco and she was just simply amazing. Super friendly and helpful. Corporate relocation are stressful, but my anxiety was greatly eased. I’m so glad I picked a house with a professional property management team like The Legacy Realty!
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    Martin Jones
    Former Client
  • "Lucy and team quickly won my confidence!"

    I was a novice real estate investor 6 years ago and was introduced to Lucy Yang and her team at The Legacy Realty. At the beginning I was really nervous about taking the plunge, but Lucy and team quickly won my confidence and 11 transactions later, I could not be more satisfied.Lucy and team have an incredible amount of experience and they seem to know what to do in any situation all while remaining cool, calm and collected. They offer a complete solution if you require from purchasing, obtaining the loan, finding quality tenants, to managing the property for you. I love flexibility of choosing what I need when I want depending on my busy schedule. Lucy has a proven track record of building wealth for her clients and after 6 years I could not be more satisfied with my results.
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    Matt Sorenson
    Former Client
  • "Really impressed by Lucy, the owner's talent!"

    I've used Legacy Realty LLC for several years. Really impressed by Lucy, the owner's talent. She can always surprised me and showed me a new area with high potential growth value. I trusted her vision.

    Isabelle Keller
    Former Client
  • "She is keen on the market and helped me to find good deals!"

    Lucy has been my real estate agent and property manager for many years. As a real estate agent, she is keen on the market and helped me to find good deals. She also have excellent negotiation skills. As a property manager, she and her team are very honest in management and repairs.They take good care of my properties and help me deal with issues. She is alway enthusiastic and work hard on her job with an amazing passion. I can always trust her.
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    Susan S
    Former Client
  • "They went above and beyond exceeding our expectations every step of the way!"

    My experience with Lucy and her Team has been like nothing you can imagine. They went above and beyond exceeding our expectations every step of the way. Their process is absolutely painless, smooth, super speedy and personalized. Always available to answer our questions and willing to help.Absolutely recommend to anyone looking to buy a house and avoid nightmares.
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    Cindy Yang
    Former Client
  • "I am very happy with their service, they really have tried their best to serve clients!"

    I have worked with The Legacy Realty Team on multiple real estate transactions, the transactions were very smooth. They also help me lease and manage properties, their service is very good, during slow season, they hold open house for my rental property which my previous management had never done for me,they also reply emails after 9pm and before 8am, I am very happy with their service, they really have tried their best to serve clients. Great Team!
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    Randy Hu
    Former Client
  • "I have had an excellent experience with this group!"

    I have had an excellent experience with this group. Coco has always been prompt and on more than one occasion has gone beyond what is necessary to resolve any issue I had. I recommend them!

    Mcdonald Berry
    Former Client
  • "Highly recommended!"

    Excellent, professional, and reliable services. Highly recommended!

    Chen Li
    Former Client
  • "We could not be happier!"

    Coco Runnels is the best property manager we have ever had, and has always exceeded our expectations. When our stove stopped working, she had a replacement for us within 2 days! And when we locked ourselves out of our apartment, she helped us get back in within minutes! She is always genuinely friendly,professional, and prompt. We are still in a state of wondrous disbelief at the sheer speed she addresses any of our questions & requests. We could not be happier! :D
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    Dennis Weaver
    Former Client
  • "She did it out of the kindness of her heart!"

    Flew into Austin and got sucked up in Refin and their algorithm bubble. They are wonderful people, but they have an agenda that may or may not fit with yours. Their agents work very hard and care though. Really wanted to talk to a REAL Agent, who knows the area like the back of her hand and was guided to do that from my best friend who's an agent in Vallejo,CA. I trust him and do what he says so... I came here on Yelp and inquired. Kristina Thomas Called. Now I can't find her with the Company she currently works with, but it doesn't matter. I am sure The Legacy Realty is a fine company and I do know that Real Estate Agents tend to float around due to what works best for them. I just want you to know that Kristin Thomas is not just Caring, Knowledgable and Empathetic but,... SHE IS STELLAR. She is refreshingly honest. Tells you the truth, and breaks it to you gently even when you don't really want to hear it but need to, because it is what's best for everyone in the long run. She was everything I needed when I needed her. On a Saturday Night late she spent an hour on the phone with me talking to me straight. Evaluating my situation, what I was getting into, versus what I really wanted versus what was really best for my family. She did it out of the kindness of her heart, wasn't going to make any money off of me. Just was being honest and truthful to a stranger who needed clarity for a long term decision in a short amount of time. I am so grateful to her. She really gave me peace of mind for the long haul. I highly recommend her. If you are honest and looking for someone to get it to you straight for the long haul, look no further than Kristina. She saved me from buyer's remorse and reassured me that I am making the right choice. I only wish I knew about her sooner. I would have been able to take better care of her for taking such good care of me. You can find Kristin Thomas at: 1-512-962-6060 (asst) Go to her first, you'll be glad you did.
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    S. S.
    11/5/2020
  • "The owner Lucy is very friendly!"

    I used Legacy Realty for several years for several houses purchase and sell. The owner Lucy is very friendly. They not only provided the realtor agent service, they also provide the mortgage service. Lucy has the special vision on house market. She always found me the area I didn't think of,but with good appreciation value because of location and development nearby.
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    Isabelle K.
    12/2/2019
  • "We are very happy with their services!"

    Lucy and her team have been very professional serving their clients. They are considerate, responsive, kind, and reliable. We are very happy with their services. They are highly recommended!

    Chen L.
    10/2/2019
  • "I would recommend The Legacy Realty to anyone looking for a new home!"

    The Legacy Realty is our landlord going towards two years now, and they have been excellent professional property managers. Particularly Maria & Larisa have been great property management professionals. They've responded quickly to any problems and even though some of those problems have been expensive,they've done the right thing and had then fixed. I would recommend The Legacy Realty to anyone looking for a new home!
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    Dave J.
    3/31/2017
  • " I highly recommend renting or even working with them to buy your next home!"

    We moved into a home owned by The Legacy Realty in 2016. It was a temporary stopover for us, but it's been great. They have digital tools to manage payment, maintenance requests, etc. They were always quick to respond with a maintenance issue, and while we were here we had a stove go out and a microwave.They communicated regularly, and are very pleasant to work with. I highly recommend renting or even working with them to buy your next home.
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    Leslie K.
    4/30/2018
  • "I would highly recommend Lucy’s services to anyone!"

    Lucy's firm offers the full range of services for prospective house buyers - property search, financing, valuation and assistance with property inspection matters. We are interested in buying a current rental property and Lucy has given us some excellent advice to guide through the process and to evaluate refurbishment costs.Her response time to all of our queries is super-quick and she is very flexible with her time. I would highly recommend Lucy’s services to anyone looking to buy / rent properties in the Austin area.
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    Frances Mullane
    02/25/2019
  • "Thank you Lucy for your great services provided for us!"

    Lucy and her team have been my exclusive real estate service providers for almost 15 years. We fully trust Lucy and her team for any real estate purchasing, selling, rental since she is always thinking for her clients. Her company is also an one stop real estate service company from house purchasing,loan processing to house rental management. Lucy's company is not just deal with residential properties, it is also deal with commercial properties, ranch land and house subdivision development. She is the best realtor for your real estate investment. Thank you Lucy for your great services provided for us!
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    frankwuemail2
    02/24/2019

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